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AMSA, Inc. Career Opportunities
- Current Postings - Posting: V.110308-023 Job Title: Administrative Assistant Company Description: AMSA, Inc. (Antimicrobial Specialists & Associates, Inc.) is a small chemical and test instrument manufacturer. It is based in Midland, Michigan and was established 12 years ago. Core office staff consists of 8-10 persons. The core values of the company include providing quality chemistry and technical support. AMSA, Inc. sells its products to companies that provide services to the end user. Customers are located in the US, Mexico, Canada, Middle-East, China, Taiwan and Philippines. AMSA, Inc. has partners, distributors and associates around the world, and is an official distributor of 3M Microbiology diagnostics. At times it is a fast paced environment so staff must be able to multitask effectively, to be self directed, and to be able to learn new technical office processing skills independently. AMSA, Inc. is a dynamic, ever-changing organization. Our work environment is absolutely smoke-free, including no smoking on the property. Present Opportunity: Full Time Administrative Assistant position with a 6 month probationary period Pay & Benefits: Pay scale is negotiable depending on experience as it relates to this position. Base pay is $10.00 - $16.00 per hour. Bonus plans are offered based on documented performance. Job Description: We are currently seeking a Full Time Administrative Assistant. This person is the first point of customer contact for the company and therefore must have professional communication skills. Main responsibilities for this position are as follows: Order processing: Processing, packaging and tracking orders, including working with freight companies to ensure best pricing, ability to process small packages and placing them into package pick up bins with packages weighing 5-50 lbs, resolving shipment problems, learning and understanding shipping laws and regulations relevant to the company, learning shipping procedures, MSDS requirements and select regulations as they apply to the job Administrative: Handling incoming phone calls, directing the caller to staff or taking care of the caller’s needs requisite with the candidate’s training level, forwarding messages, maintaining the office area and office equipment, printing and assembling company literature, making travel arrangements, using the company database, sorting and sending email, mailing materials, writing letters Customer service: Being sensitive to customer relationships, fulfilling customer requests, completing customer follow up calls, conducting customer surveys, sending quotes, sending customers literature, responding to sales inquiries Preferred Experience: Applicant must have a minimum of 2 years previous experience as an administrative assistant requiring similar skill sets. Applicant must be proficient in Microsoft Office (Word, Excel and PowerPoint) above that of the average office user. It is preferred that applicant has had some experience using Contact Relationship Management (CRM) software and databases. Skill Testing: Tests will focus on software knowledge (such as MS Office) and other skills that are needed for the job. As well as a series of tests involving real world problems and scenarios which we have encountered and which we will encounter. Candidacy Requirements: - Must conform to a non-smoking environment in the office and on associated properties - This job requires occasional lifting up to 50 lbs - Must be able to travel by car, and/or airplane - Must be able to work paid overtime if necessary - Must be flexible and willing to learn independently - Must have strong computer skills above the average office user - Must be able to take direction, but also be able to be self-directed at times - Must have excellent written and verbal communication skills - Must have excellent customer support skills - Must be an effective listener willing to learn - Must be able to work well under pressure and multi-task efficiently - Must have some experience in processing orders and providing administrative support - Must have attention to detail - Must be self-disciplined and have a high level of personal maturity - Must have strong problem solving skills - Must have excellent written English, composition, spelling and grammar skills - Must have personal vehicle and valid drivers license - Must be willing to agree to random drug testing - Must be willing to perform small office duties, such as maintenance of printers, fax machines, routine updating of workstations, keeping work area clean - It will be mandatory to learn digital skills quickly and efficiently. How to Apply: Qualified applicants must submit their cover letter and resume (in Microsoft Word format) via e-mail to recruiting@amsainc.com. Candidates are expected to submit resumes as attached files along with an email explaining how their qualifications meet our requirements. PLEASE DO NOT send us a link to your resume, or a resume which does not reflect what we are looking for and who we are looking for. No phone calls please. Please remember that how you contact us and how you promote yourself will determine if we can take time to review your information and to reply. Only applicants under consideration will be contacted. We expect a candidate to know something about us as per our website (www.amsainc.com) description and to be familiar with our business interests. Hiring Process:
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